UCaaS stands for Unified Communications as a Service. It’s a cloud-based phone system that allows users and administrators to easily access collaboration tools like dial-tone, messaging, voice, video, and chat.
What is UCaaS?
Why buy a Cloud System over an on-premise phone system?
Enjoy ultimate flexibility as access to “seats” are typically purchased on a monthly basis and can scale up and down as needed. There’s none of the capital equipment or hardware costs associated with legacy phone systems. Disaster recovery: never miss a call with a cloud-based phone system.
How does a UCaaS system work?
The hosted infrastructure required to provide UC functions (chat, presence, etc.) resides in the data center or public cloud utilized by your service provider. Your IP connection to the cloud allows users to access that functionality.